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Word of Mouth
Disadari atau tidak, Customer service telah membuat beberapa brand atau perusaha...
BeginnerRantai Pelayanan
Masih banyak yang berpendapat bahwa Customer Service adalah bagian di perusahaan...
BeginnerHandling Customer Complaint
Branding strategy insider dot com menyebutkan fakta-fakta tentang keluhan. Hanya 4% konsu...
BeginnerHandling Customer Objection
Banyak dari kita yang enggan berkutat dengan keluhan pelanggan. Sedikit saja sua...
Beginner